Refund policy

 

We are proud to offer a 30-day Money-Back Guarantee on all U.S. orders within 30 days of purchase. If you're not happy, here's how to request a refund:

• To receive a full refund, your item must be sent back in its original packaging and condition
• For refunds to credit cards and PayPal, we deduct $5 per item to cover restocking costs unless the item is damaged or defective upon arrival.
• Refunds will be processed once products are received and approved.
• Request and receive your return label here by sending an email with your name, order number, and reason for refund to support@kumoly.com
• Our Refund Policy is only applicable to orders delivered to the United States. Unfortunately, we are unable to accept returns on international orders.